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Telecommute Software Customer Success Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Apr 13, 2020
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company is searching for a person to fill their position for a Telecommute Software Customer Success Representative.

Candidates will be responsible for the following:

  • Responding to customer support inquiries
  • Utilizing deep knowledge of our platform, user empathy and positive communication
  • Assisting in the development and maintenance of product training articles, videos and resources

Applicants must meet the following qualifications:

  • Travel for international team retreats
  • 3+ years experience in a customer-facing success or support role at a b2b technology company
  • Exceptional written and verbal communication skills
  • High levels of user empathy and drive for self-improvement

COMPLETE JOB DESCRIPTION

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