Telecommute Software Customer Support Specialist in Evansville

Job is Expired
Location: Indiana
Compensation: To Be Discussed
Staff Reviewed: Tue, Feb 16, 2021

Job Summary

A software company has an open position for a Telecommute Software Customer Support Specialist in Evansville.

Core Responsibilities of this position include:

  • Responding to customer queries in a timely and accurate way via email, chat, and phone
  • Identifying customer needs and helping customers use specific features
  • Analyzing and reporting product malfunctions

Qualifications for this position include:

  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with our industry is a plus
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases
  • Bachelors degree

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