Telecommute Software Support Analyst

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Tuesday, February 13, 2018

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company is filling a position for a Telecommute Software Support Analyst.

Core Responsibilities Include:

  • Actively contribute and work to improve customer self-help through the publication of technically
  • Provide in depth support to the clients and employees in troubleshooting and resolving issues
  • Document issues and solutions

Required Skills:

  • Bachelor's degree in Computer Science or related field preferred
  • Experience in a customer-facing role, particularly as a technical support analyst or consultant
  • Familiarity with SQL, particularly PL/SQL
  • Familiarity with Oracle RDBMS and Oracle Fusion Middleware products
  • Familiarity with programming in Java or Groovy/Grails
  • Familiarity with Oracle PROC and PROCOBOL program compilation