Telecommute Software Support Analyst

Job ID: Available for Members

Location: Pacific Time, Mountain Time

Compensation: To Be Discussed

Staff Reviewed: Wed, Dec 04, 2019

This job expires in 20 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company is filling a position for a Telecommute Software Support Analyst.

Core Responsibilities of this position include:

  • Providing phone and email support for a suite of software products
  • Researching issues and gather requirements for new features
  • Problem solving daily and making an impact for our customers

Qualifications for this position include:

  • Ability to switch effortlessly between project and support work
  • Numerate with strong plain English writing skills
  • Ability take initiative; self-starter mentality
  • Smart, curious, detail oriented, and well-organized