Telecommute Software Support Analyst

Location: Georgia, Kansas

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 01, 2021

This job expires in: 17 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Bachelors

Job Summary

A payment technology services company has a current position open for a Telecommute Software Support Analyst.

Must be able to:

  • Receive routine client issues through multiple sources (via phone, Help Desk, email, etc)
  • Assist with providing initial/ basic technical support
  • Verify systems during and after scheduled outages/ maintenance

Must meet the following requirements for consideration:

  • High School Diploma or Equivalent
  • Able to acquire and apply job skills
  • Able to work on assignments that are routine to semi-routine in nature
  • Able to receive detailed instructions and follow established procedures
  • Able to resolve merchant issues or coordinate issue resolution

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