Telecommute Software Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 13, 2018

Job Category: Information Technology, Sales

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Day Shift, Evening Shift

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

A software as a service company needs applicants for an opening for a Telecommute Software Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Assisting clients through quick and accurate support case resolution
  • Solving a variety of technical problems and addressing best practices with customers
  • Identifying “add-on” opportunities for additional products or services

Skills and Requirements Include:

  • Ability to communicate well on different platforms - face to face, phone, email, Twitter, etc
  • Proficiency with common computer software and ability to learn quickly
  • Flexibility to work non-standard hours as negotiated (e.g. evenings or weekends)
  • Thrives on interacting with churches to help solve and support their needs