Job Summary
A staffing agency is in need of a Telecommute Solutions Architect in San Francisco.
Candidates will be responsible for the following:
- Being the technical expert about the company
- Handling escalated issues and help solve them in a timely manner
- Helping onboard prospects and new customers to the company's platform
Position Requirements Include:
- 1-3 years as a Solutions Architect or relevant work experience
- Ability to diagnose and troubleshoot technical issues
- Deep knowledge of SQL and Python
- Familiarity with video conferencing, CRM, and help desk software
- Proficient in providing step-by-step technical help, both written and verbal
- BS degree in Information Technology, Computer Science, or relevant field