Telecommute Success and Support Associate

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Aug 08, 2018

Job Category: Customer Service, Education

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Evening Shift, Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An education company needs applicants for an opening for a Telecommute Success and Support Associate.

Individual must be able to fulfill the following responsibilities:

  • Educating families and tutors on the flexible solutions and convenient benefits of our program
  • Responding quickly and following-through on the needs and requests of families and tutors
  • Attending team meetings and contributing in a positive, productive manner

Qualifications for this position include:

  • 3+ years in a customer support or sales role
  • 1+ year of proven success in a remote work environment
  • Ability to remain patient, calm, and focused on solutions at all times
  • Experience with various technology platforms (instant messaging, video conferencing, etc)
  • Demonstrated professional, friendly phone and email communication skills and etiquette