Job Summary
An education company needs applicants for an opening for a Telecommute Success and Support Associate.
Individual must be able to fulfill the following responsibilities:
- Educating families and tutors on the flexible solutions and convenient benefits of our program
- Responding quickly and following-through on the needs and requests of families and tutors
- Attending team meetings and contributing in a positive, productive manner
Qualifications for this position include:
- 3+ years in a customer support or sales role
- 1+ year of proven success in a remote work environment
- Ability to remain patient, calm, and focused on solutions at all times
- Experience with various technology platforms (instant messaging, video conferencing, etc)
- Demonstrated professional, friendly phone and email communication skills and etiquette
