Telecommute Success Architect

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, May 19, 2020

This job expires in 16 days

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A cloud computing company is filling a position for a Telecommute Success Architect.

Core Responsibilities of this position include:

  • Helping customers consistently meet/exceed goals and metrics
  • Providing prescriptive recommendations for improving system performance
  • Guiding customers on implementing performant processes

Qualifications Include:

  • BA/BS Degree or equivalent
  • Extensive experience in consulting, technical support, account management or project management
  • Consultative and customer focused approach and engagement style
  • Deep technical knowledge of Salesforce products and platform
  • Experience dealing with large scale, technologically complex accounts
  • Ability to navigate, escalate, and lead efforts on complex customer requests or projects