Job Summary
A provider of WordPress and BuddyPress driven solutions needs applicants for an opening for a Telecommute Support Agent.
Core Responsibilities Include:
- Supporting customers via support forum and ticketing system and other communication channels
- Combining technical expertise with customer service to resolve questions and issues with speed and efficiency
- Taking every opportunity to delight customers and exceed their expectations
Qualifications for this position include:
- Meet at least once a year at a fun destination
- Good knowledge in PHP and object orientated programming
- Good knowledge of Javascript/jQuery
- Experience with Git and other version control systems
- Experience with HTML5, Javascript, CSS3 and responsive design
- Experience working with BuddyPress