Telecommute Support Agent

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 25, 2019

This job expires in 5 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A WordPress driven solutions provider has a current position open for a Telecommute Support Agent.

Candidates will be responsible for the following:

  • Supporting our customers via our support forum & ticketing system and other communication channels
  • Combining technical expertise with customer service to resolve questions and issues with speed and efficiency
  • Identifying patterns and recommending improvements to management

Qualifications Include:

  • We try to all meet at least once a year at a fun destination, and we're always super excited to see each other
  • Good knowledge of Javascript/jQuery
  • Experience with Git and other version control systems
  • Experience with HTML5, Javascript, CSS3 and responsive design
  • Good knowledge in PHP and object orientated programming
  • All other requirements necessary for this position