Job Summary
A privately-held digital mental health company needs applicants for an opening for a Telecommute Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Provide friendly, thoughtful, professional and efficient service to members and clinicians
- Manage administrative tasks related to member care
- Assist with payments, billing and claims information for members
Skills and Requirements Include:
- Strong communication and interpersonal skills
- Excels at multitasking while maintaining a strong eye for detail and organization
- Comfortable in a fast-paced environment subject to ambiguity
- Perceptive about human behavior and motivation and able to ask the “right” questions
- A true customer advocate who knows what it means to go above and beyond for the customer
- Ability to communicate well with team members to solve problems
