Job Summary
An information technology company is seeking a Telecommute Technical Customer Success Manager in College Park.
Individual must be able to fulfill the following responsibilities:
- Engage with sales team to identify opportunities to expand client portfolio
- Own client issues from identification to resolution
- Maximize client relationship by building a rapport, trust, and confidence
Qualifications for this position include:
- Travel to prospects and clients as necessary
- Expert understanding of Managed Security Service delivery
- Advanced knowledge of servers, computer hardware, and software
- Advanced knowledge of cyber security business products, industry trends, and best practices
