Telecommute Technical Engineering Customer Service Representative III

Job ID: Available for Members

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 12, 2019

This job expires in 22 days

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology company has an open position for a Telecommute Technical Engineering Customer Service Representative III.

Core Responsibilities of this position include:

  • Installing, maintaining and repairing company and third party products
  • Adhering to proper escalation procedures to resolve customer issues
  • Managing call activity; performing call close administrative requirements

Qualifications Include:

  • Ability to drive a motor vehicle
  • Detailed knowledge of IT Fundamentals
  • Ability to use and manage multiple on-line tools and resources