Job Summary
A computer software company needs applicants for an opening for a Telecommute Technical Support Engineer.
Core Responsibilities Include:
- Empowering superior and professional customer support to Imply customers with every interaction
- Executing deep troubleshooting and drive resolution of customer issues
- Diagnosing and isolating problems from anywhere within the technical stack
Skills and Requirements Include:
- Bachelor's Degree in computer science or related field
- A team player mentality
- Be defined by your “Helper Gene”
- Excellent written and verbal communication skills
- Strong problem solving and troubleshooting fundamentals
- Experience in analyzing system, network, and application log files and system performance metrics
