Telecommute Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, May 21, 2021

Job Summary

A customer service provider has a current position open for a Telecommute Technical Support Engineer.

Candidates will be responsible for the following:

  • Supporting a global customer base via GitHub, community, email and ticketing systems
  • Demonstrating ownership, follow-through with customers and driving issues to resolution
  • Reproducing customer issues and testing new product functionality

Applicants must meet the following qualifications:

  • Experience in a customer-facing position
  • Excellent English written and verbal communication skills
  • Empathy for people facing technical challenges
  • 4+ years of technical work experience: support, development, engineering, etc
  • Knowledge of Networking and HTTP(S)d
  • Expertise in at least in one of the following: Python+NumPy/SciPy, R, Matlab or Haskell

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH