Telecommute Technical Support Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Mon, Sep 10, 2018

Job Summary

A software company is filling a position for a Telecommute Technical Support Manager.

Core Responsibilities Include:

  • Acting as a trusted advisor to new and prospective customers
  • Reviewing customer requirements to provide the most optimal solution for their organization
  • Troubleshooting technical issues and communicate back to the customer

Qualifications for this position include:

  • Attending international bi-annual company retreats
  • 0-3 years of Customer Success/Support experience
  • Analytical mindset with ability to quickly recognize patterns
  • Able to master new software and systems effortlessly and quickly

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