Job Summary
A software company is filling a position for a Telecommute Technical Support Manager.
Core Responsibilities Include:
- Acting as a trusted advisor to new and prospective customers
- Reviewing customer requirements to provide the most optimal solution for their organization
- Troubleshooting technical issues and communicate back to the customer
Qualifications for this position include:
- Attending international bi-annual company retreats
- 0-3 years of Customer Success/Support experience
- Analytical mindset with ability to quickly recognize patterns
- Able to master new software and systems effortlessly and quickly