Telecommute Technical Support Representative

An information technology company is filling a position for a Telecommute Technical Support Representative.

Must be able to:

• Respond to technical inquiries and problem reports
• Provide responses to technical inquiries
• Troubleshoot, identify and resolve complex problems

Skills and Requirements Include:e

• Minimum of 5 years experience in network environments
• Demonstrated knowledge of Windows operating systems
• Minimum of 5 years' experience in assisting end users on setting up general PC applications
• Technical writing experience
• Technically savvy with a strong proficiency in Microsoft Windows and related software