Telecommute Technical Support Representative

Job is Expired
Location: Alabama, Arizona, Arkansas, Colorado, Florida, Hawaii, Idaho, Illinois, Kansas, Michigan, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin
Compensation: Hourly
Staff Reviewed: Thu, Feb 07, 2019

Job Summary

A provider of customer service for other companies is filling a position for a Telecommute Technical Support Representative.

Candidates will be responsible for the following:

  • Troubleshooting technical support issues for customers
  • Researching required information using available resources
  • Following provided processes and procedures

Qualifications for this position include:

  • Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately
  • Knowledge of relevant software, computer applications, and related equipment or the ability to learn
  • Multitasking capabilities with ability to react quickly in a fast-paced environment
  • Up-to-date and completed resume Typing test showing 40 WPM or above and at least 80% accuracy
  • Internet speed-test showing over 2 Mbps download speed and 1 Mbps upload speed
  • Computer requirements located on company web page

COMPLETE JOB DESCRIPTION

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