Telecommute Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 04, 2019

Job Summary

An education software company is searching for a person to fill their position for a Telecommute Technical Support Specialist.

Core Responsibilities of this position include:

  • Participating in root cause analysis and communicate findings to customers
  • Assisting in monitoring class times as well as providing follow-up with professors
  • Troubleshooting technical issues and coordinating solutions with the technical team

Skills and Requirements Include:

  • Excellent verbal skills
  • Excellent prioritization skills
  • Ability to work with a core team in a fast-paced environment
  • Enthusiasm and the ability to thrive in an atmosphere of constant change
  • Ability to work and contribute in a team environment
  • Excellent time management skills

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