Job Summary
An education software company is searching for a person to fill their position for a Telecommute Technical Support Specialist.
Core Responsibilities of this position include:
- Participating in root cause analysis and communicate findings to customers
- Assisting in monitoring class times as well as providing follow-up with professors
- Troubleshooting technical issues and coordinating solutions with the technical team
Skills and Requirements Include:
- Excellent verbal skills
- Excellent prioritization skills
- Ability to work with a core team in a fast-paced environment
- Enthusiasm and the ability to thrive in an atmosphere of constant change
- Ability to work and contribute in a team environment
- Excellent time management skills