Telecommute Technical Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Wednesday, December 05, 2018

This job expires in 20 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Evening Shift, Part Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An education software company is searching for a person to fill their position for a Telecommute Technical Support Specialist.

Core Responsibilities of this position include:

  • Participating in root cause analysis and communicate findings to customers
  • Assisting in monitoring class times as well as providing follow-up with professors
  • Troubleshooting technical issues and coordinating solutions with the technical team

Skills and Requirements Include:

  • Excellent verbal skills
  • Excellent prioritization skills
  • Ability to work with a core team in a fast-paced environment
  • Enthusiasm and the ability to thrive in an atmosphere of constant change
  • Ability to work and contribute in a team environment
  • Excellent time management skills