Telecommute Technical Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, May 26, 2021

This job expires in: 4 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A software-as-a-service company is searching for a person to fill their position for a Telecommute Technical Support Specialist.

Must be able to:

  • Interact with clients to gather information and resolve support related questions
  • Evaluate and resolve database-level problems
  • Enhance diagnostic and reporting capabilities with reusable SQL and scripts

Qualifications for this position include:

  • Competency using and writing SQL (MSSQL and POSTGRES)
  • Solid understanding of single and multi-tenant database concepts
  • SQL Server management experience
  • Subversion, Zendesk, JIRA, REST API, HTML, JavaScript, XML etc

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