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Telecommute Travel Customer Care Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Feb 21, 2020
Job Category: Customer Service, Travel
Employer Type: Employer
Career Level: Experienced

Job Summary

A travel agency is in need of a Telecommute Travel Customer Care Specialist.

Individual must be able to fulfill the following responsibilities:

  • Mentor and coach members to help them resolve their inquiries
  • Work through problem resolution with follow up
  • Track issues to identify trends and providing feedback

Qualifications Include:

  • Possible travel to events, including weekends
  • 2 years travel industry experience, or at least 2 years in a travel agency environment
  • Exceptional customer service skills
  • Strong technical skills, proficient in MS Office
  • Have a strong sense of urgency
  • Ability to work effectively with minimal supervision

COMPLETE JOB DESCRIPTION

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