Job Summary
An enterprise-level telecommunications service provider is in need of a Telecommute UCaaS Technology Product Manager.
Core Responsibilities of this position include:
- Managing the product life cycle for multiple products
- Defining new product features and functionality by conducting primary and secondary market research
- Interfacing with the sales team as a product champion and knowledge resource
Skills and Requirements Include:
- Experience working in SaaS
- 5+ years of work experience
- At least 3 years product management experience with UCaaS technologies
- Expert understanding of contact center best practices
- Experience integrating partner and vendor platforms
- Familiar with enterprise CRM systems such as Salesforce, Zendesk and Microsoft Dynamics