Telecommute Workforce Management Optimization Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Oct 06, 2021

This job expires in: 10 days

Job Category: Project Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Masters

Job Summary

A financial institution is searching for a person to fill their position for a Telecommute Workforce Management Optimization Manager.

Must be able to:

  • Form effective partnerships with various contact center operations
  • Identify technology needs related to areas of responsibility
  • Ensure development and execution of organizational and site level long term forecasts

Applicants must meet the following qualifications:

  • 10 or more years of experience in project and/or workforce management activities
  • Master's degree
  • Or equivalent work experience

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