Job Summary
A healthcare company is filling a position for a Telecommuting 2nd and 3rd Shift Client Support Representative in Dayton.
Core Responsibilities of this position include:
- Documenting all actions in tickets including customer contacts and resolution
- Handling all inbound calls, email and chat
- Maintaining patient confidentiality according to HIPAA guidelines
Skills and Requirements Include:
- Minimum of two (2) years experience in the field or related area
- High School Diploma Required or GED equivalent
- Proficient with Microsoft windows and Internet applications
- Understanding basic computer functions, software and related interactions
