Job Summary
A telecommunication company is filling a position for a Telecommuting Call Center Customer Service Representative in Alpharetta.
Individual must be able to fulfill the following responsibilities:
- Resolve customer's device, billing and service concerns
- Troubleshoot and problem-solve skills to come up with solutions
- Listen carefully to each customer with patience and courtesy
Applicants must meet the following qualifications:
- Report to the Alpharetta call center within a 90-minute commutable distance if required
- Associate's degree or one or more years of work experience
- Internet service with a direct connection to a cable or fiber modem
- Capable of at least 6 Mbps download and 3 Mbps upload
- Dedicated quiet, private workspace with a chair and desk