Telecommuting Call Center Program Assistant

Job is Expired
Location: Arizona, Arkansas, Colorado, Florida, Illinois, Indiana, Iowa, Michigan, Nebraska, Ohio, Tennessee, Texas, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Mon, Aug 13, 2018

Job Summary

A virtual contact center technology provider is searching for a person to fill their position for a Telecommuting Call Center Program Assistant.

Core Responsibilities Include:

  • Tracking and completing agent offboards
  • Assisting with agent onboarding as needed
  • Queuing up weekly schedules by program

Qualifications for this position include:

  • Ability to travel up to 20% and work variable hours, which may include evenings and weekends
  • Superior math and analytical aptitude, with a strong working knowledge of Microsoft Office
  • Strong process management abilities
  • Proven experience with reporting and data analysis

COMPLETE JOB DESCRIPTION

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