Telecommuting Car Rental Customer Service Representative in Cape Girardeau

Job ID: Available for Members

Location: Missouri

Compensation: Hourly

Staff Reviewed: Mon, Jun 04, 2018

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An automobile rental service has a current position open for a Telecommuting Car Rental Customer Service Representative in Cape Girardeau.

Must be able to:

  • Handle incoming calls, efficiently resolving a variety of customer service inquiries
  • Locate and interpret complex information from a number of databases
  • Provide timely and accurate information reflecting a customer-oriented image for the company

Applicants must meet the following qualifications:

  • Ability to complete I-9 work authorization paperwork in person
  • Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations
  • Experience in a performance-based or metric-driven environment
  • Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
  • Permanent residence with a defined working space that is clean and quiet
  • All technical qualifications listed in the job description