Job Summary
An automobile rental service has a current position open for a Telecommuting Car Rental Customer Service Representative in Cape Girardeau.
Must be able to:
- Handle incoming calls, efficiently resolving a variety of customer service inquiries
- Locate and interpret complex information from a number of databases
- Provide timely and accurate information reflecting a customer-oriented image for the company
Applicants must meet the following qualifications:
- Ability to complete I-9 work authorization paperwork in person
- Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations
- Experience in a performance-based or metric-driven environment
- Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
- Permanent residence with a defined working space that is clean and quiet
- All technical qualifications listed in the job description