Job Summary

A technology company has an open position for a Telecommuting CRM and Partner Analytics Manager.

Core Responsibilities Include:

• Customer journey mapping and analyzing touch points within the organization to maximize commercial opportunities
• Monitoring and maximizing customer lifetime value strategies ensuring maximum ROI
• Ensuring the database is segmented effectively for targeted marketing activities

Must meet the following requirements for consideration:

• 2+ years' experience in building, delivering and ultimately managing both a CRM and support tools
• Excellent technical knowledge of CRM and analytical systems
• Experience in customer acquisition, re-engagement and retention strategies.
• Excellent understanding of CRM principles in a B2B and B2C environment
• Demonstrated ability to thrive in a rapidly changing environment with situations involving ambiguity and limited precedent
• Compelling will to win and to conquer new challenges while retaining a sense of humility and willingness to be taught and learn.