Job Summary

An insurance company is filling a position for a Telecommuting Customer Service Representative in the Knoxville Area.

Candidates will be responsible for the following:

• Processing customer and carrier requests in a professional and timely manner
• Identify and execute upon opportunities to cross sell additional products
• Receiving & placing phone calls from/to both customers and carriers

Required Skills:

• Strong computer skills including proficient knowledge of MS Office
• Fluency in English and Spanish required
• HS Diploma or GED Required
• Must be able to operate a PC, other relevant office tools/equipment
• Excellent typing and proofreading skills