Job Summary

An online learning company is in need of a Telecommuting Customer Success Manager.

Core Responsibilities Include:

• Developing and maintaining strong positive relationships with assigned clients
• Developing and nurturing clients for greater advocacy and reference-ability
• Building systems and adopt technologies to effectively manage and optimize a growing client base

Must meet the following requirements for consideration:

• 3-5 years of experience in a client-facing role within a customer success, account management or strategic consulting department
• Strong technical understanding and background in systems integrations as plus
• Background in online learning and learning business management
• Comfortable with web-based software and able to garner a deep understanding of the technology
• Proven ability to develop and provide solutions for complex requests
• Excellent communication skills