Telecommuting Customer Success SaaS Account Manager in Dallas

Job ID: Available for Members

Location: Texas

Compensation: To Be Discussed

Posted: Monday, May 14, 2018

Job Category: Customer Service, Information Technology, Training

Telecommute Level: Majority

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Staffing Agency

Career Level: Experienced

Education Level: Bachelors

Job Summary

A staffing company is in need of a Telecommuting Customer Success SaaS Account Manager in Dallas.

Must be able to:

  • Train and mentor new Customer Success Specialists to ensure success
  • Answer incoming email and phone support requests
  • Provide timely on-boarding and training of new customers

Applicants must meet the following qualifications:

  • Ability to travel a limited amount of the time - up to 10% of the time
  • Bachelor's degree
  • 2-3 years' experience with SaaS support
  • Experience working with MS Excel
  • Comfortable learning new software systems using self-guided processes