Telecommuting Entry Level Customer Service Representative in San Mateo

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Posted: Monday, March 19, 2018

Job Category: Customer Service

Telecommute Level: Frequently

Travel Requirements: Onsite Required, Some Travel

Employer Type: Employer

Career Level: Entry Level

Job Summary

An educational services company has an open position for a Telecommuting Entry Level Customer Service Representative in San Mateo.

Core Responsibilities Include:

  • Answering emails and providing phone support to our customer base
  • Troubleshooting problems on web and mobile products
  • Triaging customer requests and escalate issues as appropriate

Must meet the following requirements for consideration:

  • Must be able to travel to the San Mateo office as needed
  • Past experience in supporting a ecommerce business
  • Solid understanding of customer support organizations
  • Strong organizational, analytical, written and verbal communication skills