Telecommuting Helpdesk support Level 2 in Louisville

Job ID: Available for Members

Location: Kentucky

Compensation: Salary

Posted: Friday, March 30, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An IT company is filling a position for a Telecommuting Helpdesk support Level 2 in Louisville.

Candidates will be responsible for the following:

  • Handling a variety of projects for various customers
  • Troubleshooting network print issues

Qualifications for this position include:

  • Knowledge of TCP/IP and data protocols
  • Candidate will have at least 3+ years experience IT support
  • Must have excellent customer service skills
  • Previous experience as desktop support and/or hardware technician
  • Knowledge of Windows, mobile devices, Microsoft apps
  • Must have own reliable internet access