Telecommuting ITOM Product Success Engineer

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Posted: Monday, March 19, 2018

Job Category: Information Technology

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A business services and development-focused company is in need of a Telecommuting ITOM Product Success Engineer.

Individual must be able to fulfill the following responsibilities:

  • Analyze intricate problem scenarios
  • Handle customer issues that are unable to be solved by support
  • Manage and drive the overall resolution of highly visible, global and strategic customer situations

Must meet the following requirements for consideration:

  • Willingness to travel (30-40%)
  • Cloud Platforms understanding
  • Cloud Management experience
  • Experience in at least one of the following scripting languages: shell (ksh/zsh/csh/tcsh), PowerShell, VBScript, JavaScript
  • Experience of working with monitoring or discovery tools (ADDM, TADDM, DDMA/UD, etc)
  • Advanced practical understanding in Windows Domain and Unix System Administration