Telecommuting Network Security Customer Success Manager

Job is Expired
Location: Connecticut, Delaware, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Rhode Island, South Carolina, Virginia, West Virginia
Compensation: To Be Discussed
Staff Reviewed: Mon, Apr 09, 2018

Job Summary

A technology company focused on security is in need of a Telecommuting Network Security Customer Success Manager.

Must be able to:

  • Advocate customer needs/issues cross-departmentally
  • Establish a trusted/strategic advisor relationship with each assigned client
  • Be responsible for the customer's renewal and for expansion of the platform

Must meet the following requirements for consideration:

  • 3+ years of relevant experience
  • BA/BS degree
  • Experience with Salesforce or other Force.com platforms
  • Proficient in Office software
  • Attention to detail and ability to produce highly accurate analysis
  • Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention

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