Telecommuting Network Security Customer Success Manager

Job ID: Available for Members

Location: Connecticut, Delaware, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Rhode Island, South Carolina, Virginia, West Virginia

Compensation: To Be Discussed

Posted: Monday, April 09, 2018

Job Category: Account Management, Sales

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A technology company focused on security is in need of a Telecommuting Network Security Customer Success Manager.

Must be able to:

  • Advocate customer needs/issues cross-departmentally
  • Establish a trusted/strategic advisor relationship with each assigned client
  • Be responsible for the customer's renewal and for expansion of the platform

Must meet the following requirements for consideration:

  • 3+ years of relevant experience
  • BA/BS degree
  • Experience with Salesforce or other platforms
  • Proficient in Office software
  • Attention to detail and ability to produce highly accurate analysis
  • Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention