Telecommuting NOC Technical Analyst in Oak Brook

Job ID: Available for Members

Location: Illinois

Compensation: To Be Discussed

Posted: Thursday, March 08, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Evening Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

An IT consulting company is searching for a person to fill their position for a Telecommuting NOC Technical Analyst in Oak Brook.

Core Responsibilities Include:

  • Utilizing ticketing and monitoring system and follow proper documentation and escalation processes
  • Providing remote administration, maintenance, troubleshooting and deployment of Active Directory 2008 / 2012
  • Leveraging remote support tools to resolve support requests

Position Requirements Include:

  • Once training period is satisfactorily completed, telecommute options are available
  • Must be willing to support weekend and after hours NOC and Service Desk
  • 2-4 years of experience supporting the Microsoft operating system suite
  • Ability to troubleshoot problems, identify solutions and appropriately escalate issues in fast-paced environment
  • Bachelor's degree from an accredited college in Information Technology, Computer Science or related field is preferred
  • Intermediate knowledge of network protocols, configurations, and operations is required