Telecommuting Owner Relations Call Center Agent

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Friday, May 18, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

An oil and gas management company has an open position for a Telecommuting Owner Relations Call Center Agent.

Core Responsibilities of this position include:

  • Answering incoming owner relations call regarding various issues
  • Logging owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries
  • Responding promptly to companies needs and adds value by building relationships and trust through client interactions

Position Requirements Include:

  • 2-5 years of industry related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production
  • Proficiency in all Microsoft Office applications and various oil and gas software programs
  • Ability to multi-task between several critical client situations at the same time
  • Ability to professionally interface with clients over the phone or through email
  • Strong organizational skills, sets priorities and meet deadlines
  • Excellent written, oral and interpersonal communication skills