Telecommuting Real Time Manager in Minneapolis

Job ID: Available for Members

Location: Minnesota

Compensation: To Be Discussed

Posted: Thursday, February 22, 2018

Job Category: Customer Service, Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A destination booking company is searching for a person to fill their position for a Telecommuting Real Time Manager in Minneapolis.

Core Responsibilities of this position include:

  • Review and respond to employee schedule trade requests and real time emails
  • Review and document network impacting events
  • Monitor real time and historical contact center data

Qualifications Include:

  • Minimum of 3 years working in a call center environment
  • Lean Six Sigma Green Belt Certification preferred
  • Bachelor's degree preferred