Telecommuting Retail Customer Support Fraud Specialist I in the Placer County Area

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Posted: Wednesday, June 13, 2018

Job Category: Investigations, Project Management

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

A retail clothing store has an open position for a Telecommuting Retail Customer Support Fraud Specialist I in the Placer County Area.

Individual must be able to fulfill the following responsibilities:

  • Make outbound and receive inbound calls to limit fraud
  • Resolve customer issues while following the department guidelines for verification
  • Perform routine account activity review of high risk transactions

Position Requirements Include:

  • Being onsite for a minimum of 8 weeks during training and onboarding
  • 1 to 3 years of customer service call center experience
  • High School Diploma or equivalent
  • Fluency in Windows Operating Systems and Microsoft Office tools
  • Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools