Telecommuting Social Media Coordinator

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Posted: Wednesday, March 14, 2018

Job Category: Customer Service, Information Technology, Social Media

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Additional Information: Benefits Available

Job Summary

A membership club is in need of a Telecommuting Social Media Coordinator.

Candidates will be responsible for the following:

  • Managing customer service inquiries on a variety of social media networks
  • Engaging online community and proactively respond to conversations to build relationships
  • Analyzing and reporting key performance indicators to identify customer service trends

Applicants must meet the following qualifications:

  • Associates Degree, or equivalent experience, plus two years digital communication experience
  • Must have excellent verbal and written communication skills and the ability to communicate effectively via phone, email, and social media
  • Must have superior customer service skills and a minimum of three years customer service experience
  • Must have strong computer skills and the ability to learn new programs quickly
  • Strong attention to detail