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Telecommuting Technical Support Engineer

Job is Expired
Location: Pacific Time, Mountain Time, Arizona, California, Colorado, Idaho, Kansas, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas, Utah, Washington, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Thu, May 10, 2018
Job Category: Customer Service, Information Technology
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

Mobile commerce company is filling a position for a Telecommuting Technical Support Engineer.

Core Responsibilities of this position include:

  • Providing outstanding customer service to customers
  • Researching customer issues and articulate technical issues
  • Managing multiple concurrent customer inquiries

Qualifications Include:

  • Travel to other offices
  • 3+ years experience in professional software development and/or customer support
  • Strong analytical, empirical troubleshooting and debugging skills
  • Experience in reviewing logs in various programming and scripting languages
  • Knowledge of microservices and understanding of API protocols
  • Problem-solving mind with the ability to troubleshoot user issues and technical problems

COMPLETE JOB DESCRIPTION

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