Job Summary
A mentorship, test prep, and admissions advisory firm is searching for a person to fill their position for a Telecommuting Technical Support Engineer in Cambridge.
Core Responsibilities Include:
- Ensuring great software experiences for our clients
- Managing internal IT projects for the company
- Undergoing an intensive study period learning the ins and outs of our software offerings.
Position Requirements Include:
- Thrive at the intersection of technical expertise, critical thinking, and service-oriented empathy
- Capable of shepherding a multitude of projects from inception to completion
- Have high standards for yourself and others, and demonstrate this in your communication style
- Find great satisfaction in chasing down bugs and defects to their root cause and enjoy the challenge of a good mystery
