Telecommuting Technical Support Systems Engineer

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 13, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology company needs applicants for an opening for a Telecommuting Technical Support Systems Engineer.

Must be able to:

  • Own and drive technical issues through to resolution
  • Escalate issues to engineering as required with thorough details and documentation
  • Effectively handle, manage and resolve technical issues that come in to our technical support center

Applicants must meet the following qualifications:

  • Understanding of web technologies; Apache, NGINX, Redis, Memcached
  • Intermediate to Extensive experience with programming/scripting of various kinds. PHP, Node.js, Perl, Java and Python applications
  • Some experience with IaaS solutions, such as AWS, Microsoft Azure
  • Ability to do the job in exquisite written and spoken English
  • Deep understanding of complete, modern hosting stacks
  • All other requirements listed by the company