Training Analyst

Job Summary

A company is looking for a Training Analyst responsible for managing quality and education activities within the Patient Access Department.

Key Responsibilities:

• Design and implement training programs for new and current employees in the Patient Access Department
• Develop and deliver regular educational updates to ensure compliance with policies and procedures
• Monitor and coach new team members on job understanding and critical thinking techniques

Required Qualifications:

• Bachelor's degree or equivalent experience
• Minimum of 4 years of training experience in a business environment
• Experience delivering technical training in both instructor-led and online formats
• Proficiency in Microsoft Office Applications and Learning Management Systems (LMS)
• Strong leadership skills to manage classroom dynamics