User Policy Senior Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Nov 21, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Trust & Safety Manager, User Policy to join their Trust & Safety team.

Key Responsibilities
  • Modernize internal trust & safety policies and workflows
  • Run the policy escalations program to address edge cases
  • Build out external acceptable use policy and user-facing documentation

Required Qualifications
  • 2+ years of experience in policy or user policy management at a webhosting-based business
  • 2+ years in incident management and policy escalations
  • Experience with user restriction systems and KPI tracking
  • Experience working with an Abuse Operations team
  • Understanding of current and upcoming regulatory systems related to Trust & Safety

COMPLETE JOB DESCRIPTION

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