Vice President of Client Services
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Nov 29, 2024
This job expires in: 24 days
Job Summary
A company is looking for a Vice President of Client Service, B2B.
Key Responsibilities
- Lead the global B2B client services department to ensure outstanding service delivery
- Develop and implement a seamless customer journey to enhance satisfaction and retention
- Establish client success metrics and proactively address high-risk customers
Required Qualifications
- 15+ years of experience in client services and B2B media
- Bachelor's Degree required; MBA preferred
- Experience managing a large client base across multiple industries
- Knowledge of B2B media products and services
- Experience with Salesforce, Tableau, Looker, and project management tools
COMPLETE JOB DESCRIPTION
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Company Overview
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