Virtual Call Center Customer Service Representative

Location: Oregon

Compensation: Hourly

Staff Reviewed: Thu, Oct 08, 2020

This job expires in 9 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An answering and receptionist services company needs applicants for an opening for a Virtual Call Center Customer Service Representative.

Candidates will be responsible for the following:

  • Managing calls ranging from appointment setting, customer service, call screening, call transfer and much more
  • Utilizing chat, email and more

Skills and Requirements Include:

  • Minimum of 2 years experience in customer service in a call center environment
  • Capability of working from home, which requires high speed internet and a quiet workspace
  • Experience answering high call volumes and working to solve customer’s needs
  • Experience answering chat and email inquires
  • Able to multitask and manage a diverse clientele