Job Summary

An omnichannel customer experience management and business process outsourcing company. needs applicants for an opening for a Virtual Childcare Customer Service Representative in Joplin.

Core Responsibilities of this position include:

• Connecting with customers via phone/email/chat/and or social media
• Resolving questions or concerns
• Calmly attempting to resolve and de-escalate any issues

Qualifications for this position include:

• High School Diploma or equivalent
• 18 years of age or older
• 6 months sales experience
• Typing 35 WPM
• Proficient in PC operation and navigation
• Excellent communications skills, both oral and written