Virtual College Program Technical Support Advisor in State College

Job ID: Available for Members

Location: Pennsylvania

Compensation: Hourly

Staff Reviewed: Mon, Feb 25, 2019

This job expires in 8 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible, Part Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Education Level: Some College

Additional Information: Benefits Available

Job Summary

A technology company is filling a position for a Virtual College Program Technical Support Advisor in State College.

Core Responsibilities Include:

  • Providing world class customer service, troubleshooting, and technical support
  • Using your technical knowledge, creativity, and passion to meet customer needs
  • Analyzing, isolating and resolving a variety of complex technical issues

Qualifications Include:

  • Must currently be enrolled at a participating university
  • iOS, Smartphone, Tablet, PC or Mac experience
  • Ability to effectively tailor communication and style to differing audiences
  • Aptitude for acquiring skills in technical troubleshooting
  • High-speed Internet service (5 megabits download and 1 megabit upload) from a reliable provider
  • Ability to research and grasp technical information across multiple tools while talking with customers